Tuesday, November 20, 2007
After nearly one month in this multi national company where there are people of diverse nationalities and cultures, sometimes it is unavoidable to have friction due to the different ways we decode a simple piece of information.
What's meant to be a joke from one party could be offensive to another. And what you think is perfectly normal could be seen as something not common from the other party's perspective, and most often than not, these came from emails. Since they do not have that personal touch and people at the receiving end can't see the sender's expression when they read the emails, misunderstanding come about hence.
An eg.
Employee 1: Hi, can you let me know when the expense claims get paid? Is it also on 23rd along with salary? Thanks
Employee 2: Hi, the funds should be in your bank accounts by tomorrow. As indicated in my previous mails, expenses received by the 11th of the month will get processed on the 15th for payment. However, it will usually take 2-3 days for inter-bank funds transfer.Employee 1: Thanks Employee 2 I will learn to read my e mail better! CheersEmployee 2: ... ...There are more where that came from but of course not all are for public viewing but you get the picture.
4:53 PM
